Outside View of Team and Systems 

Gain valuable insights with an unbiased, expert evaluation of your team dynamics and operational systems. Identify strengths, uncover areas for improvement, and implement strategic changes to optimize performance and flow. 

Staff Training and Development Program

Empower your team with our robust training and development program. Our side-by-side training approach ensures staff members receive hands-on guidance, boosting skills and confidence. We’ll leave you with the skills and competencies geared towards your practice to continue training current team members and on board new ones. Get it all PLUS an extra set of LVT hands on the floor while we train side-by-side with your team. It's an added bonus to gain some relief along with the training your team needs.

Culture Face Lift with Leadership Training BONUS

Teamwork makes the dream work. Revitalize your clinic's culture with our targeted strategies and leadership training. Foster a positive, collaborative work environment that enhances job satisfaction and promotes excellent patient care.

Team Scheduling Review 

Maximize your payroll budget with our expert staff scheduling review. We create efficient schedules that align with your clinic's needs, reducing overtime costs and ensuring optimal coverage.

Safety Programs

We have customized our safety training and accident prevention program to meet the guidelines established by the Division of Occupational and Health (DOSH) and comply the safety regulations of Washington. By adopting our program, you can ensure that your employees work in a safe and healthy environment.

Standards for Efficiency and Flow

Streamline your clinic's operations with our tailored efficiency and workflow standards. We focus on reducing bottlenecks, improving patient flow, and ensuring your practice runs like a well-oiled machine.

Comprehensive Review of Systems 

Get a thorough review of your existing systems. We analyze everything from appointment scheduling to medical record management, providing actionable recommendations to enhance your practice's effectiveness.

AAHA Protocol Bundle Implementation

Adopt the highest standards of veterinary care with our AAHA protocol bundle. We customize these protocols to fit seamlessly into your current systems, ensuring top-notch patient care and compliance. You’ll be prepped and ready for your next evaluation saving valuable time for your team. 

Client Experience Optimization

We understand the importance of creating a positive and memorable experience for clients to build loyalty and trust. That's why we offer personalized client experience evaluation and training that is customized to your hospital's core values, mission, and purpose. Our evaluation includes a thorough audit of your current measures, the creation of touchpoints, client feedback, referral, and loyalty programs, and the establishment of standards for a top-notch client experience in all areas of the hospital. Allow us to assist you in improving your client experience and becoming your clients' biggest advocate.

Transformative HR

We offer HR tips, tricks, and tools for disciplinary action and coaching based on servant leadership. Our approach helps improve your team's performance and address any complaints or concerns while creating trust and building bonds. By prioritizing your team's well-being and growth, we can help safeguard your practice from unemployment claims if the employee relationship cannot be saved. Our goal is to create a positive work environment that fosters growth and success for both your team and your practice.