* Outside View of Team & Systems  Gain valuable insights with an unbiased, expert evaluation of your team dynamics and operational systems. Identify strengths, uncover areas for improvement, and implement strategic changes to optimize performance and flow.  ​ * Staff Training & Development Empower your team with our robust training and development program. Our side-by-side training approach ensures staff members receive hands-on guidance, boosting skills and confidence. We’ll leave you with the skills and competencies geared towards your practice to continue training current team members and on board new ones. Get it all PLUS an extra set of LVT hands on the floor while we train side-by-side with your team. It's an added bonus to gain some relief along with the training your team needs. ​ * Team Scheduling Review  Maximize your payroll budget with our expert staff scheduling review. We create efficient schedules that align with your clinic's needs, reducing overtime costs and ensuring optimal coverage. ​ *Standards for Efficiency and Flow Streamline your clinic's operations with our tailored efficiency and workflow standards. We focus on reducing bottlenecks, improving patient flow, and ensuring your practice runs like a well-oiled machine. ​ * Comprehensive Review of Systems  Get a thorough review of your existing systems. We analyze everything from appointment scheduling to medical record management, providing actionable recommendations to enhance your practice's effectiveness. ​ * Client Experience Optimization We understand the importance of creating a positive and memorable experience for clients to build loyalty and trust. That's why we offer personalized client experience evaluation and training that is customized to your hospital's core values, mission, and purpose. Our evaluation includes a thorough audit of your current measures, the creation of touchpoints, client feedback, referral, and loyalty programs, and the establishment of standards for a top-notch client experience in all areas of the hospital. Allow us to assist you in improving your client experience and becoming your clients' biggest advocate.

* ​​Premier Client discount on leadership training with up to 15 attendants. Discount valid for a maximum of 12 months. Training must begin within 4 months of consultation to be valid for discount. Zoom or in-person trainings. * AAHA Protocol Bundle Adopt the highest standards of veterinary care with our AAHA protocol bundle. We customize these protocols to fit seamlessly into your current systems, ensuring top-notch patient care and compliance. You’ll be prepped and ready for your next evaluation saving valuable time for your team.  ​ * Safety Programs ​​We have customized our safety training and accident prevention program to meet the guidelines established by the Division of Occupational and Health (DOSH) and comply the safety regulations of Washington. By adopting our program, you can ensure that your employees work in a safe and healthy environment. ​ * Transformative HR We offer HR tips, tricks, and tools for disciplinary action and coaching based on servant leadership. Our approach helps improve your team's performance and address any complaints or concerns while creating trust and building bonds. By prioritizing your team's well-being and growth, we can help safeguard your practice from unemployment claims if the employee relationship cannot be saved. Our goal is to create a positive work environment that fosters growth and success for both your team and your practice. ​ Essentials Plan: Outside View of Team & Systems  Staff Training & Development Team Scheduling Review  Standards for Efficiency and Flow Comprehensive Review of Systems  Client Experience Optimization

* Two leadership meetings, up to 2-hours long each. ​​ * Premier Client discount on future leadership training with up to 15 attendants. Discount valid for a maximum of 12 months. Training must begin within 4 months of consultation to be valid for discount. Zoom or in-person trainings. ​ * Culture Transformation with Leadership Training Teamwork makes the dream work. Revitalize your clinic's culture with our targeted strategies and leadership training. Foster a positive, collaborative work environment that enhances job satisfaction and promotes excellent patient care. In the fast-paced world of veterinary medicine, strong leadership is essential for success. Here’s why leadership training is crucial for your practice: 1. Enhance Team Performance Effective leaders inspire and motivate their teams, leading to improved productivity and job satisfaction. A cohesive team provides better patient care and enhances client relationships. 2. Foster a Positive Work Environment Leadership training cultivates communication skills, conflict resolution, and emotional intelligence. A positive workplace culture reduces burnout and turnover, promoting long-term success. 3. Improve Client Relationships Leaders set the tone for client interactions. Training helps staff communicate effectively and empathetically, resulting in higher client satisfaction and loyalty. 4. Adapt to Change The veterinary field is constantly evolving. Leadership training equips your team with the skills to navigate challenges, embrace innovation, and implement best practices seamlessly. 5. Build Future Leaders Investing in leadership development creates a pipeline of skilled leaders within your practice, ensuring sustainability and growth. ​ Comprehensive Plan: AAHA Protocol Bundle Safety Programs Transformative HR Outside View of Team & Systems  Staff Training & Development Team Scheduling Review  Standards for Efficiency and Flow Comprehensive Review of Systems  Client Experience Optimization